Refund Policy

Corporate and Traditional Catered Food

  • 50% of the catered food is due to confirm an event.
  • Specialty food items are non refundable.
  • Up to and including 8 days prior to event, 50% of the catered food is non refundable.
  • 7 days to 5 Days prior to event, 75% of the catered food is non refundable.
  • Day of event and 4 Days prior to event, 100% of the catered food is non refundable.
  • 1 to 2 Days prior to event client may reschedule catered food, however perishable items and incurred additional expenses: Additional Expenses: labor, parts, loss of use may be extra. Deposit 50% will be credited toward the new date. If new date is cancelled then the deposit 50% will not be refunded.

  • ** Note refunds are the sole discretion of Tshabachef.com. Although an event may be cancelled or rescheduled, Tshabachef.com reserves the right to to allow for consulting and coordinating when or if determining to allow for a cancelation or refund of any amount or for any reason.

Weddings, Rehearsals and Formal Events

  • For weddings which are confirmed 6 months or longer from the wedding date 25% of the quote is due to reserve services. Brides are allowed to make monthly payments if needed, and it's actually encouraged. 
  • Brides may make changes throughout the planning process but **note once a ceremony, reception or rehearsal is initially confirmed and a bride request changes to be me made if there are cost associated with the changes this cost will be addd to the invoice and will be due and payable. At confirmation, items are placed on hold and equipment is either reserved or purchased.  2nd party rentals are subject to their terms and conditions.
  • 50% of the catered food is due 3 months prior to the wedding date.
  • Specialty food items, special purchase, specific reservations may not be subject to a refund.


  • 30 days prior to a wedding or rehearsal 75% of the invoice is due.
  • 7 days prior 100% of the invoice is due in full. No decreases in head counts allowed; increases may be allowed.

  • ** Note refunds are the sole discretion of Tshabachef.com. If a wedding or rehearsal is cancelled Tshabachef.com reserves the right to to allow any or all of the amount paid to date to be applied toward consulting and coordinating, when determining a refund of any amount or for any reason.

Equipment Rental

  • 50% of the equipment rental is due to confirm an event.
  • Specialty equipment items are non refundable to include linens and d├ęcor.
  • Up to and including 8 Days prior to event 50% of the equipment rental is non refundable.
  • 7 Days to 5 days prior to event 75% of the equipment rental is non refundable.


  • Day of event and 4 days prior 100% of the equipment rental is non refundable.
  • 1 to 2 Days prior to event client may reschedule. Incurred additional expenses: labor, parts, loss of use may be extra. Deposit 50% will be credited toward the new date. If new date is cancelled then the deposit 50% will not be refunded.

  • ** Note refunds are the sole discretion of Tshabachef.com. Although and event may be cancelled or rescheduled Tshabachef.com reserves the right to to allow for consulting and coordinating when or if determining to allow for a cancelation or refund of any amount or for any reason.


Damage / Theft - Equipment Rental

  • Equipment damaged by the client will be the responsibility of the client. Replacement cost may incur.
  • Equipment stolen by the client or while in the possession of the client will be the responsibility of the client.